Patient Access Services Team Lead

4 weeks ago


Clemson, South Carolina, United States MUSC Full time

Job Title: Patient Access Services Team Lead

Job Summary:

We are seeking a highly skilled and experienced Patient Access Services Team Lead to join our team at MUSC. The successful candidate will be responsible for ensuring efficient insurance billing operations and account management, reporting to the Manager of Billing Integration and assisting with onsite support and oversight of the Redfern billing office revenue cycle functions.

Key Responsibilities:

  • Assist with the management of the billing office team to ensure efficient and accurate insurance billing operations.
  • Provide onsite support and oversight of the Redfern billing office revenue cycle functions.
  • Collaborate with the Manager of Billing Integration to develop and implement effective billing strategies.
  • Ensure compliance with regulatory requirements and industry standards.
  • Develop and maintain strong relationships with internal stakeholders, including physicians and departmental partners.

Requirements:

  • Bachelor's degree and one year of relevant work experience in customer service, business, or healthcare, or a high school diploma or equivalent and three years of relevant work experience in customer service or healthcare.
  • Experience with Windows, Excel, Access, and Intranet/Internet navigation tools, as well as system contact.
  • Knowledge of Medical Terminology is a plus.
  • Strong verbal, written, and problem-solving skills, with the ability to work in a self-directed manner and interact with customers, physicians, and departmental partners.
  • Typing speed of 25cwpm and computer experience required.
  • Patient Access Certification preferred.

About MUSC:

MUSC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.

Why Work at MUSC:

If you are passionate about delivering exceptional patient care and working in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity.



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