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Retail Sales Associate II

2 months ago

West Des Moines, Iowa, United States CubeSmart Full time
{"Overview":{"text":"At CubeSmart, we believe that our employees are the key to our success. As a Retail Sales Associate II, you will be an integral part of our team, working closely with customers to understand their unique needs and providing them with exceptional service.

Our culture is built on the idea that it's what's inside that counts, and we're looking for individuals who share this value. If you're passionate about helping others and have a positive attitude, we want to hear from you

As a Retail Sales Associate II, you will be responsible for listening to customers to understand their unique situation, becoming an expert in self-storage by renting storage spaces and managing the leasing process, and taking ownership of your store's retail business. You will also participate in operations activities such as keeping the property clean, performing lock checks, and showing units to potential customers.

We offer a competitive hourly rate and bonus opportunities, paid time off, vacation, sick, and holidays, generous health benefits, 401k retirement plan with company match, short-term disability, tuition reimbursement, and storage discounts.

If you have experience working in retail or customer service, and are looking for a challenging and rewarding role, we encourage you to apply.

**Responsibilities:**

* Listen to customers to understand their unique situation
* Become an expert in self-storage by renting storage spaces and managing the leasing process
* Take ownership of your store's retail business
* Participate in operations activities such as keeping the property clean, performing lock checks, and showing units to potential customers
* Utilize our Point of Sales system (POS) to take payments, manage customer accounts, and maintain inventory
* Process invoices and manage reports
* Maintain inventory of supplies
* Manage legal process for auctions
* Manage customer complaints and repairs
* Other duties as assigned

**Qualifications:**

* Positive and outgoing personality with a passion for helping people
* Previous experience in retail or customer service required
* Basic understanding of reading financial reports and managing expenses
* Basic computer skills

**We also want you to know that...**

* You must have the ability to work Saturdays
* Valid drivers license and insurance with access to reliable transportation used during the workday
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder
* On occasion, you may need to lift and/or move up to 50 pounds

**Note:** If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative (CSR), Retail Associate, Cashier, Store Associate, Keyholder, Restaurant, Hospitality, and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, self-storage rental, storage rental, apartment rental, etc.) Property Management, Retail Sales Lead or Team Lead.

*We are an Equal Opportunity Employer,* Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

#LI-RD1"}