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Clinical Coordinator
2 months ago
Job Summary: We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Integris LLC. As a Patient Services Representative, you will play a vital role in providing exceptional care to our patients and their families.
Key Responsibilities:
- Provide exceptional customer service to patients and their families, responding to their inquiries and concerns in a timely and professional manner.
- Manage patient records and maintain accurate and up-to-date information.
- Process patient payments and handle billing inquiries.
- Assist with clinic operations, including check-in and check-out procedures.
- Develop and maintain strong relationships with patients, families, and healthcare providers.
Requirements:
- 1 year of clerical experience preferred.
- Experience in cashier procedures and/or basic accounting, clinic check-in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology.
- 6 months of customer service experience, 6 months of telephone customer service experience preferred.
- Must be able to communicate effectively in English (Verbal/Written).
Additional Requirements:
- For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hire.