Recreation Department Assistant
4 weeks ago
The Recreation Department Assistant assists with the daily operations of the Recreation Department and program planning. Duties include assisting the Recreation Manager with programming, reservations, facility maintenance, and instruction.
Key Responsibilities
- Assist members and guests with all equipment rental needs.
- Assist with all rental equipment repairs.
- Provide members and guests with accurate property information, nature trails, and biking trails.
- Complete opening and closing procedures for the Recreation Department.
- Maintain and organize facility linen needs.
- Complete daily departmental procedures.
- Relay accurate information to members and guests.
- Effectively handle members and guests' complaints.
- Assist with special events, holiday activities, and year-round activities for members and guests.
- Properly handle activity reservations for members and guests.
- Work with the Guest Service Department to ensure accurate transfer of information.
- Assist with inventories and reconciliation.
- Work with necessary departments to ensure proper marketing and promotion of the facility.
- High school diploma or equivalent required.
- Minimum of 1 year hospitality and recreation experience preferred.
- Strong guest service background.
- Valid Driver's License.
- Previous recreation or customer service experience.
- Able to work a flexible schedule including weekend, evenings, and holidays.
- Computer literate in Microsoft Office applications.
- Capable of multi-tasking.
- Professional appearance and demeanor.
- Knowledge of fishing, canoeing, kayaking, bicycles, golf carts, and fitness equipment.
- CPR, First Aid, AED certified.
- Knowledge of recreation programming and facility management.
Most tasks are performed outdoors in variable weather conditions, including hot, cold, windy, and wet weather. Temperature can be extreme but is usually moderate. Frequently works near moving/mechanical parts. While performing the duties of the job, the employee is required to reach with arms and hands; bend and stoop; remain at post standing for extended periods of time; required to lift and/or move up to 50 pounds; place and remove bikes, canoes, and kayaks onto hanging racks. Able to lift 50 or more pounds.
In the United States, we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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