Service Team Associate

2 days ago


Bowling Green, Kentucky, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, helping customers shop our store, and ensuring a fast and friendly checkout experience.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Help customers locate products, provide product information, and make recommendations to enhance their shopping experience.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
  • Participate in visual merchandising and store recovery efforts to maintain a visually appealing store environment.
  • Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate inventory levels.
  • Support sales efforts by engaging with customers, promoting products, and driving sales growth.
  • Collaborate with other team members to achieve sales goals, meet customer needs, and maintain a positive store environment.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

Michaels Stores offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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