Shift Supervisor

2 months ago


Littleton, Colorado, United States Capriotti's Colorado Full time
Job Summary

As a Shift Lead at Capriotti's Colorado, you will be the face of our company, providing exceptional quality and service to our guests. You will be responsible for ensuring that our high standards are met, and that our team is prepared to deliver an outstanding experience to every customer.

Key Responsibilities
  • Team Management: Delegate tasks and responsibilities to team members, ensuring they are prepared for our guests.
  • Quality Control: Ensure that all food is served hot, cold food is served cold, and all food is fresh and presented in a clean environment.
  • Inventory Management: Follow inventory control procedures and guidelines to ensure that we have the necessary supplies to meet our guests' needs.
  • Operational Excellence: Follow all company procedures and operational policies, including cash handling, sanitation, and safety/security, to ensure the safety of all team members and guests.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Time Management: Manage your time effectively, ensuring that all tasks are completed to a high standard and that you are available to support your team as needed.
Requirements
  • Excellent Communication Skills: Ability to communicate effectively with team members, guests, and management.
  • Leadership Skills: Ability to lead and motivate a team, providing guidance and support as needed.
  • Problem-Solving Skills: Ability to think critically and solve problems in a fast-paced environment.
  • Flexibility: Ability to work a variety of shifts, including nights and weekends, as needed.


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