Emergency Response Dispatcher
7 days ago
SONS OF GUNN LC is currently seeking an experienced and skilled Emergency Response Dispatcher to join our team. The successful candidate will be responsible for receiving and prioritizing emergency calls related to towing services, directing response teams to the correct location, and maintaining accurate records of client interactions.
Key Responsibilities:
- Answer inbound calls from emergency services and towing clients in a timely and professional manner.
- Document all client interactions accurately and efficiently using our dispatch software.
- Use GPS navigation systems to direct response teams to the correct location.
- Maintain open communication channels with response teams to ensure seamless operations.
- Collaborate with other departments to ensure effective resolution of client issues.
Requirements:
- A high school diploma or equivalent is required.
- Previous experience as a dispatcher or in a similar role is highly desirable.
- Excellent problem-solving and analytical skills are essential for this role.
- Ability to work well under pressure and as part of a team.
- Familiarity with the Salt Lake Valley area is beneficial but not necessary.
Benefits and Salary:
The successful candidate will receive a competitive salary of $48,000 per annum, plus benefits including paid time off, training and development opportunities, and career growth prospects.
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