Supervisor of Customer Care Operations
6 days ago
We have been in business for over 125 years and are the trusted source for Commercial Food Equipment Service Solutions. Our employees are dedicated to providing the best customer service, giving back to the communities where they live and work, and demonstrating the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.
Salary Range: $65,000 - $85,000 per yearThe Supervisor of Customer Care Operations will be responsible for daily supervision and coaching of direct reports, some located remotely across shifts. This role ensures a positive customer service experience for Customers and builds a strong team.
Key Qualifications:
- Dependable, good attendance, punctual, and a positive attitude.
- Prioritizes regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within an established period.
- Demonstrated ability to communicate orally with individuals from within and outside of the organization.
- Effective organizational, leadership, and presentation skills.
- Proven leadership and collaboration skills with the ability to effectively supervise, coach, and influence employees.
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