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Assistant Community Manager

2 months ago


Lakewood, United States Richmark Property Management Full time
Job Summary

We are seeking a highly motivated and customer-focused Assistant Community Manager to join our team at Richmark Property Management. As a key member of our leasing and customer service team, you will be responsible for ensuring that our residents receive exceptional service and that our properties meet or exceed occupancy goals.

Key Responsibilities
  • Leasing and Customer Service: Assist with leasing efforts to achieve occupancy goals, respond to resident inquiries and concerns, and provide exceptional customer service to ensure resident satisfaction.
  • Community Engagement: Organize community events, foster a sense of resident appreciation, and promote a positive community environment.
  • Operations and Administration: Assist with rent collection, delinquency management, and other administrative tasks as needed.
  • Market Knowledge: Stay up-to-date on local market trends, complete market surveys, and provide insights to inform leasing and marketing strategies.
  • Team Support: Provide support to the leasing team and property manager as needed, and be prepared to fill in for the community manager when necessary.
Requirements
  • Education and Experience: A minimum of 3 years' experience in property management, with a valid driver's license in the state of residence.
  • Skills and Abilities: Basic computer knowledge, excellent customer service skills, experience in social media and technology, ability to act independently, and excellent verbal and written communication skills.
  • Physical Requirements: Prolonged periods sitting at a desk and working on a computer, with the ability to lift up to 15 pounds at times.
Compensation and Benefits

We offer a competitive hourly wage of $23-$23, depending on experience. We also provide a comprehensive benefits package, including [insert benefits].