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Food and Beverage Communications Specialist
2 months ago
The Resort at Paws Up is seeking a highly skilled Food and Beverage Communications Agent to join our team. As a key member of our resort's operations, you will be responsible for providing exceptional communication services to our guests and team members.
Key Responsibilities- Communicate with guests and team members across the resort via various channels.
- Answer food and beverage-related questions and provide accurate information to guests.
- Develop a thorough knowledge of our menus and food and beverage items to provide expert recommendations.
- Manage In-Home Dining orders and reservations, ensuring timely and accurate delivery.
- Assist the culinary team in meeting ticket times for In-Home Dining orders and confirm dining reservations, dietary restrictions, and special occasions with guests.
- High school diploma or equivalent required; vocational training or job-related coursework preferred.
- Minimum 1 year of experience in the food and beverage industry, preferably in a resort or fine dining setting.
- Basic culinary knowledge and understanding of world-class hospitality and service standards.
- Valid Food Handler's License and State Driver's License with two years of driving experience.
- Ability to multitask and work in a fast-paced environment while maintaining organization and prioritizing workload.
- Friendly and professional demeanor under high demands and with guests, team members, and management.
- $250 Referral Bonus
- Employee lunch provided
- Employee Assistance Program
- Employee discounts on merchandise
- Carpool Reimbursement $5-$20/Day
- Opportunities for career development and advancement
The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.