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Customer Service Team Lead

1 week ago

Concord, New Hampshire, United States Hannaford Full time
About the Role

We are seeking a skilled Customer Service Team Lead to join our team at Hannaford. As a key member of our store operations team, you will be responsible for promoting customer goodwill and providing exceptional customer service.

Key Responsibilities:
  • Promote customer satisfaction by role modeling high standards in customer service
  • Treat all associates with fairness, dignity, and respect
  • Foster a positive and inclusive environment for all associates
  • Assist in managing front-end operations in accordance with established department standard practices
  • Supervise performance of all duties and responsibilities of all front-end associates
Required Skills and Qualifications:
  • A high school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication, and customer service skills
  • Good understanding of store operations preferred
Benefits:
  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and supportive team
  • A chance to develop your skills and advance your career