Customer Service Team Lead

7 days ago


Concord, New Hampshire, United States Hannaford Supermarkets Full time
Job Summary:
Hannaford Supermarkets is seeking a highly skilled Customer Service Team Lead to oversee the front-end operations of our store in Concord, NH. As a key member of our team, you will be responsible for providing exceptional customer service, leading by example, and ensuring a seamless shopping experience for our customers.

About Hannaford Supermarkets:
We are a locally owned supermarket chain with a rich history dating back to 1883. Our commitment to providing high-quality products and services has earned us a loyal customer base, and we continue to innovate and adapt to meet the evolving needs of our community.

Key Responsibilities:
* Lead and motivate front-end associates to deliver exceptional customer service and meet sales goals
* Monitor and maintain a clean and organized store environment, adhering to company standards and regulations
* Assist customers with their purchases, resolving any issues or concerns promptly and professionally
* Develop and implement effective strategies to increase customer satisfaction and loyalty
* Collaborate with other departments to ensure smooth store operations and achieve business objectives

Requirements:
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* Previous leadership experience in retail or customer service industry
* Excellent communication and interpersonal skills
* Ability to work flexible hours, including evenings and weekends
* Strong problem-solving and analytical skills
* Physical ability to stand for long periods, lift up to 50 pounds, and maneuver in a fast-paced environment

Benefits:
* Competitive hourly rate: $17.35 - $24.75
* Opportunities for career advancement and professional growth
* Comprehensive benefits package, including medical, dental, and vision coverage
* Generous paid time off and holiday schedule
* Discounts on groceries and other Hannaford products

Equal Employment Opportunity:
Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment where everyone feels valued, respected, and empowered to succeed.

  • Concord, New Hampshire, United States Hannaford Supermarkets Full time

    About the Role:As a Customer Service Team Lead at Hannaford Supermarkets, you will be responsible for leading and managing front-end associates to provide exceptional customer service and drive sales growth.Key Responsibilities:* Oversee and ensure compliance with company policies and procedures* Assign tasks and responsibilities to team members during idle...


  • Concord, New Hampshire, United States Unitil Service Corporation Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative II to join our team. In this role, you will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, and social media.Key Responsibilities:Respond to customer inquiries in a timely and...


  • Concord, New Hampshire, United States Private Inc. Full time

    A successful automotive dealership in New Hampshire is growing and seeking an experienced Service BDC Team Lead to oversee the service department's customer engagement efforts. This role involves leading a team of representatives, ensuring effective communication with customers, and managing inbound and outbound service leads.The Service BDC Team Lead plays...

  • Team Lead

    5 hours ago


    Concord, New Hampshire, United States Walmart Full time

    Job Summary: As a Team Lead, you will oversee the front-end team, ensuring exceptional customer service and resolving member complaints in a timely manner.A day in the life of this role includes:Supervising team members to ensure they are meeting performance expectationsProviding coaching and guidance on customer service approaches and techniquesHandling...


  • Concord, New Hampshire, United States Hayward C. Team Full time

    We are excited to welcome a motivated and enthusiastic Customer Enrollment Representative to our teamIn this entry-level role, you will play a vital part in driving our clients' sales campaigns to new heights.As a key member of our promotions and outreach team, you'll help raise awareness for assigned brands while building meaningful connections with...


  • Concord, New Hampshire, United States Service Experts LLC Full time

    Job Description: As a Branch Manager at Service Experts LLC, you will be responsible for leading a team of technicians and overseeing the daily operations of the branch. This includes managing a team of experts, handling customer service complaints, and coordinating with the sales department.">Responsibilities:Operational Leadership: Plan, coordinate, and...

  • Lead Team Member

    1 day ago


    Concord, New Hampshire, United States Circle K Full time

    JOB DESCRIPTION Store 4707202: 114 Fisherville Rd, Concord, New Hampshire 03303 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no...


  • Concord, New Hampshire, United States Circle K Part time

    JOB DESCRIPTION Store 4707201: 190 Pleasant St, Concord, New Hampshire 03301 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further....


  • Concord, New Hampshire, United States McDonald's Full time

    We're looking for a Customer Service Ambassador to join our team! As a key member of our restaurant operations team, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive experience at our restaurant.About the RoleThe Guest Experience Lead manages in-restaurant service for our guests, including taking...


  • Concord, New Hampshire, United States City of Concord Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in the Utility Billing Division. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and provide top-notch customer service.


  • Concord, New Hampshire, United States Starbucks Part time

    Company OverviewAt Starbucks, we believe that connection is key. Our stores are a place where people come together to share experiences and create memories. We strive to build strong relationships with our customers, partners, and communities to make a positive impact every day.Job DescriptionWe are seeking a skilled Shift Supervisor to lead our store team...


  • Concord, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a highly motivated and experienced individual to join our team as a Customer Service Leader. As a key member of our front-end team, you will be responsible for providing exceptional customer service, leading by example, and ensuring that our customers receive the highest level of satisfaction.About UsHannaford...


  • Concord, New Hampshire, United States Sam's Club Full time

    The Prepared Food Team Member is a critical role at Sam's Club, responsible for preparing and serving high-quality food to our members. As a member of this team, you will be expected to:Key Responsibilities:Prepare and serve food according to item specificationsMaintain a clean and organized workspaceAssist with inventory management and stock rotationProvide...


  • Concord, New Hampshire, United States Domino's Pizza Full time

    Job DescriptionA customer-focused individual is required to lead our delivery team. As an Assistant Manager, you will be responsible for handling customer orders with great service and interacting with customers in a professional manner.Key Responsibilities:Handling Customer Orders with Great Customer ServiceInteracting with Customers in a Professional...


  • Concord, New Hampshire, United States Camp Systems Full time

    CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all busine Customer Service Representative, Customer Service, Representative, Business, Aircraft, Retail, Industry


  • Concord, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a skilled Customer Service Supervisor to oversee front-end operations, ensuring exceptional customer experiences and efficient store processes. As a key member of our team, you will lead by example, demonstrating effective communication and problem-solving skills while maintaining high standards of customer...


  • Concord, New Hampshire, United States Hannaford Supermarkets Full time

    Job Overview: Hannaford Supermarkets is a leading supermarket chain with a strong commitment to sourcing local produce and promoting sustainability. As a FT Customer Service Leader, you will play a vital role in ensuring exceptional customer service across the store's front-end operations.Duties and Responsibilities:* Deliver outstanding customer service by...


  • Concord, New Hampshire, United States Private Inc. Full time

    We are seeking an experienced Service Operations Director to join our team at Private Inc. As a key member of our service department, this individual will be responsible for leading customer engagement efforts, managing a team of BDC representatives, and driving revenue growth.The ideal candidate will have a proven track record of success in a similar role,...


  • Concord, New Hampshire, United States Walmart Full time

    Benefits:As a Customer Service Representative at Walmart, you will have the opportunity to provide exceptional customer service, work in a fast-paced and dynamic retail environment, and benefit from a comprehensive benefits package, including competitive pay rates, opportunities for career advancement, and a range of employee perks and discounts.Your Key...


  • Concord, New Hampshire, United States Fidelity TalentSource Full time

    Fidelity TalentSource is a leading provider of temporary staffing solutions for Fidelity Investments. As a Full Stack Engineer, you will play a crucial role in designing and developing innovative digital experiences for our customers.The ideal candidate will have a strong background in software development, with experience in Java-based technologies, Agile...