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Parking Operations Supervisor
2 months ago
Job Summary:
Oak View Group is seeking a highly skilled Parking Supervisor to oversee the event day management of our parking and transportation operations. This role will be responsible for ensuring the safe and efficient flow of traffic for all guests, while also providing valuable insights to the Parking Manager and Director to improve procedures.
Key Responsibilities:
- Event Day Operations: Inspect parking garages and lots multiple times throughout the day to ensure compliance with safety regulations and efficient traffic patterns.
- Collaboration with Parking Manager: Work closely with the Parking Manager to ensure seamless event day operations, including traffic flow, parking lot setup, and enforcement of employee parking programs.
- Parking System Management: Operate and monitor parking systems in our lots to ensure accurate and efficient parking operations.
- Inventory Management: Perform inventory management tasks, including traffic material and supply inventory, to ensure a smooth event day experience.
- Guest Support: Assist the Parking Manager in responding to guest inquiries and investigating complaints or concerns.
- Signage Program Evaluation: Assist in the evaluation and adjustment of pedestrian and vehicle wayfinding signage programs to ensure optimal guest experience.
Requirements:
- Extended Hours: Ability to work extended hours, including mornings, nights, weekends, on-call status, and holidays, as necessary.
- Parking Best Practices: Working knowledge of parking best practices and ability to implement immediate corrective action when necessary.
- Safety Regulations: Knowledge of safety regulations and ability to ensure compliance.
- Leadership Skills: Ability to lead, give clear and concise direction, and work collaboratively with the Parking Manager and Director.
- Flexibility: Ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.
- Previous Experience: Previous experience in event operations or parking operations is preferred.
- Vehicle Operation: Must be able to legally operate vehicles.