Retail Operations Manager

1 day ago


Venice, Florida, United States Goodwill Industries Manasota Inc Full time

As a key member of our retail team, the Retail Operations Manager will be responsible for leading and managing store operations to deliver exceptional customer service and drive business growth.

About Goodwill Industries Manasota Inc

Goodwill Industries Manasota Inc is a nonprofit organization dedicated to helping people achieve their full potential through education, career development, and employment opportunities.

Job Summary

We are seeking an experienced Retail Operations Manager to join our team. The ideal candidate will have a proven track record of success in retail management, excellent communication and leadership skills, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Lead and manage store operations to ensure seamless delivery of customer service and sales goals
  • Develop and implement strategies to improve store performance and drive business growth
  • Maintain high levels of customer satisfaction through effective communication and problem-solving
  • Collaborate with the Store Manager to train and develop team members
  • Master all aspects of the Goodwill donated retail goods process
  • Support store operations with cash handling, inventory control, and donation management
Requirements
  • High school diploma or GED required
  • Minimum of two years of management or supervisory experience in a retail environment preferred
  • Ability to work days, evenings, and weekends
  • Ability to perform essential job functions with or without accommodation
Benefits
  • Medical, Dental, & Vision Insurance
  • Employer Paid Life Insurance
  • 401K Retirement Plan with Employer Match
  • Paid Time Off
  • 25% Store Discount
  • Teladoc copays covered by Goodwill
  • Access to a Life Coach
  • Training and Development Opportunities
  • Education Assistance and Incentives
  • Comprehensive Wellness Program with Incentives
Salary

$55,000 - $65,000 per year


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