Mobile Services Operations Supervisor
6 days ago
The Mobile Services Operations Supervisor is a critical role at Ryder System, where you will assist the Manager and Senior Manager in managing operations and personnel for an assigned area.
You will have supervisory duties of employees on a shift, including Maintenance Specialists Leads, Maintenance Specialists I-IV, and Parts Runners. Your responsibilities will also include ensuring the customers' needs are being met while balancing financial, operating, quality, safety, and asset targets.
Key functions of this role include workflow management, labor management, customer management, financial management, and quality management. You will be responsible for work analysis, planning, and scheduling, as well as productivity tracking and optimization.
You will also ensure regular communication with leaders and facilitate needed resources to meet objectives. Additionally, you will perform equipment inspections, ensure all warranty policies and procedures are executed, and recruit and hire Maintenance Specialists to provide quality service to external customers.
This role requires strong vehicle diagnostics/repair knowledge, capacity to understand labor, financial, and quality planning, and a proven track record of achieving desired results. You must be able to communicate effectively both verbally and in writing, and have Microsoft Office intermediate skills.
Qualifications for this role include a high school diploma/GED, associate's or bachelor's degree preferred, and 1-3 years of experience in a maintenance operations environment required. Experience with Shop Management Systems is preferred.
Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options. The company also provides paid time off for vacation, illness, bereavement, family, and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Salary range for this position is $60,000 - $75,000 per year, with opportunities for annual bonuses, commissions, and long-term incentive plans based on performance.
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