Relationship Banker
2 days ago
700 Holly Springs Road, Holly Springs, NC 27540
Make a Difference with Our TeamPosition Title: Floating Relationship Banker
Business Unit: Retail
Reports to: Varies Based on Assignment
Position Overview:
This role is designed to develop proficiency in basic consumer banking transactions, account servicing, and lending. The incumbent will be responsible for executing branch leads at the direction of the Manager, consistently executing customer transaction requests, and identifying opportunities to convert transactions into qualified sales or referral leads. The incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The role may require working at various locations within the market.
Primary Responsibilities:
Promote the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identify and achieve individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Perform routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Perform other related duties and projects as assigned.
All employees have the responsibility and accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
0
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical, and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position
Knowledge of banking policies, procedures, consumer products, and services
Sales and customer service skills
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required
Physical Requirements or Work Conditions Beyond Traditional Office Work:
Frequent driving (car, van, truck)
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment-free workplace.
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