ServiceNow License Manager

6 days ago


Tampa, Florida, United States Diverse Lynx Full time
Job Description

As a ServiceNow SAM Pro Candidate, you will be responsible for performing the role of a Business Analyst in creating use cases on supporting licenses by using ServiceNow SAM products. This involves focusing on configuration vs. customization and capturing all requirements in a best practice - Business Requirement document with risks and impacts.

The ideal candidate will have strong knowledge of Contract and Software license relationships, familiarity with Application portfolio and Service portfolio concepts, and experience in understanding business requirements to configuration requirements by authoring user stories that support Agile Development.

You will drive Enterprise IT based process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders. Additionally, you will collaborate with Project teams and efforts to take advantage of the ServiceNow SAM pro standard capabilities in their efforts to improve their IT processes.

An estimated salary range for this position is $85,000 - $110,000 per year, depending on location and experience. The position requires 10+ years of experience in area of Service Management, especially License Management, IT Asset Management, and Event Management.



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