Senior Quality Assurance Professional for Global Supply Chain
5 days ago
Braskem is a leading producer of polypropylene in the United States, with a strong commitment to sustainability and customer satisfaction. Our company is built on a foundation of innovation, quality, and collaboration.
Job OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team in La Porte, TX. This role will be responsible for coordinating client complaints and managing global quality processes.
Key Responsibilities- Client Complaint Management: Manage the entire client complaint process from receipt to conclusion, ensuring timely resolution and measuring performance to verify effectiveness.
- Global Quality Processes: Coordinate global complaints resulting from imported products impacting local clients and exported products manufactured in the local region impacting clients in other regions.
- Investigation and Root Cause Analysis: Drive investigations on customer complaints to determine root cause, taking the lead on high-impact/high-cost complaints to allow the plant to focus on production.
- Bachelor's Degree: Minimum of a Bachelor of Science in Engineering with at least 10 years of work experience.
- ISO 9001:2015 Internal Auditor: Trained as an ISO 9001:2015 Internal Auditor.
- Polypropylene Knowledge: Knowledge of polypropylene, including additives and product characteristics.
- Product Testing: Knowledge of product testing.
- Six Sigma/Lean Project Implementation: Six Sigma/Lean Project implementation experience.
- Competitive Salary: $120,000 - $150,000 per year, depending on qualifications.
- Total Rewards Package: Medical, Dental, and Vision Benefits, Retirement Benefits, Maternity and Paternity Leave, Life Insurance, Short- and Long-Term Disability Insurance, Teladoc, and a wide range of voluntary benefits.
- Flexible Work Schedules: Flexible work schedules like 9/80 schedules for eligible team members.
Braskem is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees according to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.
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