Automotive Product Expert

3 days ago


Iowa City, Iowa, United States Johnson City AcuraMazda Full time
About the Role

We are seeking an enthusiastic and knowledgeable Automotive Product Specialist to join our team at Johnson City Acura Mazda. This role is ideal for someone passionate about cars, technology, and customer service.

Key Responsibilities:
  • Product Knowledge: Stay up-to-date on all Acura and Mazda models, including features, technology, and benefits.
  • Customer Engagement: Welcome customers to the dealership, listen to their needs, and provide tailored recommendations.
  • Demonstrations: Conduct engaging vehicle demonstrations, including test drives, to highlight key features and value.
  • Support: Collaborate with the sales and service teams to ensure customer satisfaction throughout the buying and ownership process.
  • Training: Participate in ongoing training to stay informed about new products, promotions, and industry trends.
  • Relationship Building: Build and maintain relationships with customers through proactive communication and follow-up.
Qualifications:
  • Strong interest in the automotive industry and a willingness to learn.
  • Excellent communication and interpersonal skills.
  • Ability to explain complex features in simple, relatable terms.
  • Customer-focused mindset with a goal of delivering an exceptional experience.
  • Comfortable working in a fast-paced, team-oriented environment.
  • Valid driver's license with a clean driving record.


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