Invoicing Specialist

4 weeks ago

Olathe, Kansas, United States D.H. Pace Company, Inc. Full time
Job Description

DH Pace Company, Inc. is seeking a detail-oriented Invoicing Support to join our billing team in Kansas. This individual will perform high-volume billing functions and administrative tasks in a fast-paced environment. The ideal candidate must be comfortable working on the phone and handling a large volume of inbound calls.

Key Responsibilities:

  • Provide customer service for Overhead Door Company of Kansas CityTM by answering inbound calls, identifying the type of call, and scheduling service appointments.
  • Gather information from customers to ensure accurate billing.
  • Promote products, services, and quote accurate pricing when appropriate.
  • Enter detailed information in the service ticket to allow the dispatcher to send a qualified technician to the job site.
  • Assist with various administrative projects.
  • Perform other duties as assigned.

Requirements:

  • Excellent communication and customer relation skills.
  • Strong attention to detail and organizational skills.
  • Ability to multi-task and work efficiently in a fast-paced work environment.
  • A high sense of urgency and previous office, customer service, administrative assistant, finance, or billing/invoicing experience.

Why DH Pace?

DH Pace Company is a distribution, construction, and service organization offering a complete range of door and door-related products and commercial security products. The company is privately owned and has been in operation for over 95 years. We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.

Our Benefit Offerings:

  • Medical, dental, and vision options available on the 1st day of the month following your start date.
  • Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year.
  • Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
  • Floating Holidays: Up to 2 floating holidays per year.
  • Competitive compensation: Including annual performance evaluations.
  • 401k retirement plan: Including an employer match.
  • Company-paid life insurance, short-term disability, and long-term disability.

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