Guest Services Ambassador
7 days ago
Overview
Vail Resorts is a leading provider of outdoor recreation experiences, offering a range of opportunities for employees to grow and develop their skills while delivering exceptional guest service.
Job Summary
As a Guest Services Attendant, you will be the face of our resort, responsible for providing a safe, friendly, and efficient experience for our guests. You will work in various roles across multiple departments, including ticket sales, rental operations, food and beverage support, and mountain activities.
Key Responsibilities
- Meet and greet guests, displaying a positive and welcoming attitude.
- Commit to guest satisfaction and take ownership of resolving issues and concerns.
- Provide expert knowledge of resort operations and services to guests.
- Assist other departments as needed, including ticket scanning, sales, and activities operations.
- Clear the base area and perform other duties as assigned.
Requirements
- Ability to work in a fast-paced environment, staying enthusiastic and performing well under pressure.
- Ability to work outdoors, on your feet, in all weather conditions for extended periods.
- Ability to work weekends and holidays.
- Previous guest service experience preferred.
Benefits
Vail Resorts offers a range of benefits to its employees, including competitive pay, free Epic passes, ski and snowboard lessons, 40% retail discounts, and wellness benefits.
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