Network Operations Engineer III
2 days ago
Panasonic Avionics Corporation is seeking a highly skilled Network Operations Engineer III to support the 24/7 operation of our In-Flight Entertainment and Connectivity products. This role involves diagnosing and troubleshooting complex ground network related issues, coordinating with peers and staff inside the Customer Performance Center. The ideal candidate will have advanced experience working with satellite-based systems, including iDirect, Newtec, or equivalent technologies.
The salary range for this position is estimated at $93,000 - $157,000 annually, depending on individual factors such as knowledge, skills, experience, and location. This figure is based on industry standards and market research.
About the Job
We are looking for an exceptional candidate who can lead network operations and management best practices. The successful candidate will work on complex ground network and Satellite network operations in conjunction with engineering groups to effectively escalate ground and satellite issues; provide timely response to customer escalations. Additionally, this role involves leading the planning and implementing of ground and Satellite network upgrades, maintenance fixes, and vendor-supplied patches in conjunction with ground and Satellite engineering group.
This position requires strong analytical and problem-solving abilities, with a proven track record of executing on multiple priorities in a dynamic environment. A Bachelor's degree in Electrical Engineering or a related field is preferred, along with Juniper or Cisco certification. Minimum 8+ years relevant work experience in a network operations environment is required.
Responsibilities
Key responsibilities include:
- Support the 24/7 operation of Panasonic Avionics IFEC (In-Flight Entertainment and Connectivity) products.
- Diagnose & troubleshoot complex ground network related issues, coordinating with peers and staff inside the Customer Performance Center.
- Lead and execute ongoing technical/interface applications and operations specific to successful to ground & satellite network operations.
- Work on complex ground network & Satellite network operations in conjunction with engineering groups to effectively escalate ground and satellite issues.
- Provide timely response to customer escalations.
Requirements
To be successful in this role, you will need:
- Bachelor's degree in Electrical Engineering or a related field.
- Juniper or Cisco certification preferred.
- Minimum 8+ years relevant work experience in a network operations environment.
- Advanced experience working with satellite-based systems, including iDirect, Newtec, or equivalent technologies.
- Strong analytical and problem-solving abilities.
- Proven track record of executing on multiple priorities in a dynamic environment.
Benefits
Panasonic Avionics Corporation offers a comprehensive benefits package, including paid time off, health insurance options, 401(k) plan with 50% match, and more.
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