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Reception Operations Supervisor
2 months ago
Are you seeking a rewarding career that not only brings you joy but also allows you to demonstrate your outstanding work ethic? Join our dedicated team at Courtyard at Exit 407 - Kodak as our Front Office Manager.
We provide competitive compensation and remarkable benefits, including a 401(k) plan with employer contributions, paid time off, referral bonuses, generous travel discounts, dental and vision coverage, life insurance, complimentary telehealth services, and daily pay options through our partner.
Key Responsibilities:- Oversee and manage all activities within the Front Office department to ensure superior service.
- Facilitate employee training and professional development.
- Conduct initial screenings and interviews for potential candidates.
- Maintain a high standard of service-oriented environment.
- Address guest complaints and special requests effectively.
- Work closely with the Housekeeping Department to improve guest services.
- Ensure adherence to credit control, financial transactions, and security protocols.
- Collaborate with the hotel management team on daily operations.
- Perform additional duties as assigned.
- Familiarity with Marriott's property management system.
- 1-3 years of experience in the hospitality industry.
- Previous supervisory experience is advantageous.
- Strong customer service capabilities.
- Meticulous attention to detail.
We are committed to being an equal opportunity employer and fostering a workplace free from discrimination. Join us in delivering exceptional service and creating unforgettable experiences for our guests.