Instrument Maintenance Specialist

7 days ago


Crooks, South Dakota, United States Guitar Center Full time

Guitar Center is a leading music retailer that fosters creativity and passion for music among its staff. As an Instrument Maintenance Specialist, you will play a vital role in ensuring that customer-owned instruments are repaired and maintained to the highest standards.

About Guitar Center

Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music. We strive to create inclusive environments that prioritize our customers' needs while fulfilling our mission.

Job Summary

We are seeking a skilled Instrument Maintenance Specialist to provide exceptional service to our customers. Your primary responsibilities will include:

  • Interacting with customers to understand their instrument repair needs and providing solutions that meet their expectations.
  • Performing maintenance and repairs on customer-owned instruments with a high level of craftsmanship.
  • Maintaining store-owned gear as requested.
  • Completing warranty repair work.

You will also have the opportunity to learn about our products and sales techniques through our GC certification program, allowing you to effectively communicate with customers and recommend relevant products.

Requirements and Qualifications

To be successful in this role, you will need:

  • A skilled understanding of repairing guitars.
  • Strong communication skills to interact effectively with customers.
  • The ability to work independently and as part of a team.
Benefits

Guitar Center offers a comprehensive benefits package, including:

  • Medical, dental, and vision coverage.
  • A 401(k) plan with company match.
  • Paid sick, holiday, and vacation time.
  • An employee discount program.
  • Tuition reimbursement options.

We are committed to creating a diverse and inclusive work environment and welcome applications from candidates who share our values.



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