Airport Operations Coordinator

3 weeks ago


Fort Lauderdale, Florida, United States Sheltair Aviation Full time

Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Liaison to join our team at Sheltair Aviation. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and ensuring the smooth operation of our airport facilities.

Key Responsibilities:

  • Provide top-notch customer service to clients, including responding to inquiries, resolving issues, and providing information on airport services and facilities.
  • Assist with daily operations, including coordinating with pilots, passengers, and other airport staff to ensure seamless service delivery.
  • Manage and maintain accurate records of customer interactions, including fuel orders, online times, and other relevant data.
  • Collaborate with the operations team to identify areas for improvement and implement process enhancements to increase efficiency and customer satisfaction.
  • Perform other duties as assigned to support the smooth operation of the airport.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • 2-4 years of experience in a customer-facing role, preferably in the aviation industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and other relevant software applications.
  • Valid driver's license and ability to work a variable schedule, including weekends and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Sheltair Aviation is an Equal Opportunity Employer



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