Airport Operations Coordinator
3 weeks ago
Job Summary
We are seeking a highly skilled and detail-oriented Customer Service Liaison to join our team at Sheltair Aviation. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and ensuring the smooth operation of our airport facilities.
Key Responsibilities:
- Provide top-notch customer service to clients, including responding to inquiries, resolving issues, and providing information on airport services and facilities.
- Assist with daily operations, including coordinating with pilots, passengers, and other airport staff to ensure seamless service delivery.
- Manage and maintain accurate records of customer interactions, including fuel orders, online times, and other relevant data.
- Collaborate with the operations team to identify areas for improvement and implement process enhancements to increase efficiency and customer satisfaction.
- Perform other duties as assigned to support the smooth operation of the airport.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- 2-4 years of experience in a customer-facing role, preferably in the aviation industry.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in Microsoft Office and other relevant software applications.
- Valid driver's license and ability to work a variable schedule, including weekends and holidays.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Sheltair Aviation is an Equal Opportunity Employer
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