Restaurant Operations Manager

5 days ago


Western Springs, Illinois, United States SALERNO'S WESTERN SPRINGS Full time
Job Summary

SALERNO'S WESTERN SPRINGS is seeking a highly skilled and experienced Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our management team, you will be responsible for managing the selection, development, and performance management of employees, as well as overseeing the inventory and ordering of food and supplies.

Key Responsibilities
  1. Restaurant Operations: Oversee and manage all areas of the restaurant, including food preparation, service, and customer satisfaction.
  2. Financial Management: Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, and labor costs.
  3. Food Safety and Quality: Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
  4. Guest Service: Ensure positive guest service in all areas, responding to complaints and taking appropriate actions to turn dissatisfied guests into return guests.
  5. Staff Management: Interview, direct hiring, supervision, development, and termination of employees, as well as conduct new employee orientation and training.
  6. Community Involvement: Provide a strong presence in the local community and promote high levels of community involvement by the restaurant and its personnel.
Requirements
  • Strong hospitality experience with high-volume establishments.
  • Knowledge of computers (MS Word, Excel).
  • Ability to work nights, weekends, and holidays.
  • Self-discipline, initiative, leadership ability, and outgoing personality.
  • Pleasant, polite manner and a neat and clean appearance.
  • Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
  • Ability to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
  • Good communication skills for dealing with diverse staff.
  • Ability to coordinate multiple tasks such as food, beverage, and labor cost while maintaining required standards of operation in daily restaurant activities.


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