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Shift Leader

2 months ago

Wilmington, Delaware, United States Our Team Full time
Shift Leader Job Description

As a Shift Leader at our restaurant, you will play a crucial role in ensuring the smooth operation of our establishment during your assigned shift. You will be responsible for maintaining high standards of quality, service, and cleanliness, while also providing guidance and support to our team members.

Key Responsibilities:
  • Lead and manage restaurant operations during assigned shifts, ensuring compliance with company standards and policies.
  • Provide clear direction and guidance to team members, promoting a positive and productive work environment.
  • Monitor and control labor costs, inventory levels, and cash handling procedures to ensure efficient operations.
  • Address guest complaints and feedback in a timely and professional manner, ensuring a high level of customer satisfaction.
  • Collaborate with the management team to achieve business objectives and implement company policies.
  • Perform other duties as assigned by management, including but not limited to, opening and closing procedures, inventory management, and scheduling.

Requirements:

  • High school diploma or equivalent required; some college or prior work experience preferred.
  • Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a timely manner.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.