Customer Service Representative
2 days ago
**Customer Service Representative Job Description**
As a Customer Service Representative at Dollar General, you will play a key role in providing excellent customer service and ensuring that our stores run smoothly. This role involves working closely with our sales team to ensure that customers receive outstanding service, and resolving any issues that may arise.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers with finding products, answering questions, and making purchases.
- Process transactions accurately and efficiently, handling returns, exchanges, and refunds as needed.
- Work closely with the sales team to ensure that our stores are stocked and maintained, and that our customers have a positive shopping experience.
Requirements:
- 1+ year of retail experience, preferably in a customer-facing role.
- Excellent communication and interpersonal skills.
- Able to work flexible hours, including evenings and weekends.
- Ability to lift up to 25 pounds and stand for long periods.
About Dollar General
Dollar General Corporation has been delivering value to shoppers for more than 80 years. We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Estimated Salary:** $38,000 - $48,000 per year.
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