Quality Assurance Specialist, Operations
10 hours ago
At DSV Air & Sea, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring that all processes, procedures, and services meet the company's quality standards and regulatory requirements.
Key Responsibilities:- Develop, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulatory requirements.
- Establish quality control procedures and guidelines for various operational processes.
- Conduct internal audits and inspections to assess compliance with quality standards, procedures, and regulations.
- Identify areas for improvement and provide recommendations to address deficiencies.
- Maintain accurate and up-to-date documentation related to quality management activities, including audit reports, corrective actions, and compliance records.
- Ensure documentation meets regulatory requirements and is easily accessible for review and reference.
- Analyze quality data and performance metrics to identify trends, root causes of issues, and opportunities for process improvement.
- Collaborate with cross-functional teams to implement corrective and preventive actions to address quality-related issues.
- Provide training and support to employees on quality management principles, procedures, and best practices.
- Promote a culture of quality and continuous improvement throughout the organization.
- Evaluate supplier performance and quality of products and services to ensure they meet DSV's standards and requirements.
- Establish and maintain supplier quality agreements and performance metrics.
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- Minimum of 3-5 years of experience in quality assurance, preferably in the transportation and logistics industry.
- Strong understanding of quality management systems and processes.
- Ability to conduct audits and inspections.
- Experience in developing and implementing corrective action plans.
- Analytical skills to identify trends and improve quality performance.
- Strong communication and interpersonal skills.
- Ability to work in a team environment.
- Strong organizational and time management skills.
- Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- Professional certification in quality management, such as Six Sigma or Lean Six Sigma.
- Fluent in English (oral and written).
- Proficiency in Microsoft Office and experience with quality management software is preferred.
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