Quality Assurance Specialist, Operations

10 hours ago


Grand Rapids, Minnesota, United States DSV Air & Sea Full time
Job Title: Quality Assurance Specialist, Operations

At DSV Air & Sea, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring that all processes, procedures, and services meet the company's quality standards and regulatory requirements.

Key Responsibilities:
  • Develop, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulatory requirements.
  • Establish quality control procedures and guidelines for various operational processes.
  • Conduct internal audits and inspections to assess compliance with quality standards, procedures, and regulations.
  • Identify areas for improvement and provide recommendations to address deficiencies.
  • Maintain accurate and up-to-date documentation related to quality management activities, including audit reports, corrective actions, and compliance records.
  • Ensure documentation meets regulatory requirements and is easily accessible for review and reference.
  • Analyze quality data and performance metrics to identify trends, root causes of issues, and opportunities for process improvement.
  • Collaborate with cross-functional teams to implement corrective and preventive actions to address quality-related issues.
  • Provide training and support to employees on quality management principles, procedures, and best practices.
  • Promote a culture of quality and continuous improvement throughout the organization.
  • Evaluate supplier performance and quality of products and services to ensure they meet DSV's standards and requirements.
  • Establish and maintain supplier quality agreements and performance metrics.
Requirements:
  • Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
  • Minimum of 3-5 years of experience in quality assurance, preferably in the transportation and logistics industry.
  • Strong understanding of quality management systems and processes.
  • Ability to conduct audits and inspections.
  • Experience in developing and implementing corrective action plans.
  • Analytical skills to identify trends and improve quality performance.
  • Strong communication and interpersonal skills.
  • Ability to work in a team environment.
  • Strong organizational and time management skills.
Preferred Qualifications:
  • Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
  • Professional certification in quality management, such as Six Sigma or Lean Six Sigma.
Language Skills:
  • Fluent in English (oral and written).
Computer Literacy:
  • Proficiency in Microsoft Office and experience with quality management software is preferred.


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