Medical Records Site Supervisor

4 hours ago


Delmar, New York, United States MRO Full time
Job Summary

The Site Supervisor is responsible for overseeing the daily scheduling of the ROI Specialists at specific client sites. This role acts as a liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations, and are completed in a timely manner.

Key Responsibilities
  • Manage workflow among on-site employees to ensure maximum productivity and quality standards are met.
  • Adjust work assignments as needed to cover peak periods, leave, and vacancies.
  • Prioritize work to ensure completion of ROI functions.
  • Provide coverage in the event of backlogs, illness, vacation, or leave of absence of medical record staff.
  • Perform Quality Assurance monitoring of work performance for the ROI Specialists.
  • Conduct productivity and work performance reviews for ROI Specialists in accordance with MRO/customer policies and procedures and Federal/State law.
  • Monitor performance and provide performance feedback and evaluations for ROI Specialists.
  • Monitor and approve paid time off and schedules for all staff.
Requirements
  • High School Diploma/GED required.
  • Bachelor's and/or Associates Degree in Health Information Management, Business Administration, or a health-related field or equivalent experience is preferred.
  • 1 year of supervisory/management experience in an acute care setting.
  • Knowledge of HIPAA privacy information standards required.
  • Demonstrates excellence in written communication and interpersonal skills.
  • Proficiency in Microsoft Office Applications required.
Physical Requirements

The position requires standing, sitting, and lifting up to 20 pounds. The position is performed in office and hospital settings.



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