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Senior Store Manager

2 months ago

Beaufort, South Carolina, United States Hibbett Retail, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Senior Store Manager to lead our retail store operations and sales efforts in the district. As a key member of our team, you will be responsible for overseeing the sales efforts in each department, supervising the overall operation, and ensuring efficiency and profitability.

Key Responsibilities
  • Oversee and direct the sales efforts in each department to achieve sales goals and objectives.
  • Supervise and manage the overall operation of the store, including inventory management, customer service, and employee management.
  • Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement.
  • Collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
  • Manage and control the assets of Hibbett Retail, Inc. by managing designated store(s).
  • Conduct store inventories in assigned district stores.
  • Attend District and Quarterly Meetings in person or via Teams.
  • Conduct weekly Monday calls with assigned stores.
  • Manage and complete store worklist.
  • Manage Soiled and Damage/Onesie Removal.
  • Directs and oversees entire sales efforts in designated store(s).
  • Remain consistently acquainted with all aspects of the home store and assigned district stores including sales statistics, inventory and expenses that together produce profit.
  • Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
  • Directs staff to ensure all responsibilities and standards in each department are completed.
  • Mentor and cultivate a team of outstanding Store Managers, Sales Associates, Assistant Managers, and Managers in Training.
  • Carry out personnel recruiting, hiring, training, discipline, and evaluation.
  • Maintain proper security for the store.
  • Communicates with District Sales Manager and keep them informed as to inventory movement.
  • Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
  • Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control.
Requirements
  • Minimum of 1 year in the Store Manager position at either Hibbett or City Gear with a favorable performance review rating of 'Meets Expectations' or better.
  • Consistently meets or exceeds sales goals at home store location.
  • Excellent interpersonal and communication skills.
  • Strong leadership skills.
  • Ability to work in a fast-paced environment.
  • Analytical thinker with demonstrated business acumen.
  • Ability to problem solve and juggle multiple tasks and priorities.
  • A strong commitment to customer service.