Product Manager, Wi-Fi Mesh Network

6 days ago

Philadelphia, Pennsylvania, United States Comcast Corporation Full time
Job Summary

As a Product Manager in the Global Device Organization at Comcast, you will play a pivotal role in driving the evolution of Comcast's WiFi product and cloud-based solution deployed across millions of Broadband devices worldwide. You will work with peers across the organization to shape the strategy and roadmap by deeply understanding customer pain points and assessing technical opportunities that intersect business and product objectives.

Core Responsibilities
  • Internalize and represent the Voice of the customer throughout the product lifecycle. Coordinate across other functional teams to secure buy-in to deliver on the defined end-to-end customer experience.
  • Team with engineering organization and WiFi QA to deliver high-quality product solutions on time.
  • Know what problem you are solving, how success will be measured, and be able to articulate the value of the effort to senior leadership.
  • Drive planning for new product capabilities, features, and KPIs. Define product initiatives and epics with business context, functional requirements, and acceptance criteria.
  • Partner with reliability organization in operational analysis and identification of opportunities and risks.
  • Draft and manage requirements and other supporting business documentation (such as use cases, user-experience, executive summaries, etc.).
  • Drive concept definition of end-to-end customer experiences and customer journey as it relates to new product capabilities and features.
  • Contribute to the product vision across team and the organization. Create and maintain a product roadmap that is aligned with the product and business strategy.
  • Conduct feasibility assessments and capability gap analysis (i.e., what is wanted vs. what is attainable).
  • Other duties and responsibilities as assigned.
Key Qualifications
  • Bachelor's Degree
  • 7-10 Years of Relevant Work Experience
What We Offer

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance, and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially, and emotionally through the big milestones and in your everyday life.

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