Technical Program Manager
2 weeks ago
We're a leading online legal services platform, dedicated to making affordable and simple legal services accessible to everyone. With a global presence and a team of talented professionals, we're expanding our platform to reach new audiences worldwide.
The RoleWe're seeking a skilled Technical Program Manager to join our team. As a key member of our Technology team, you'll play a critical role in building, running, and optimizing our Acquisition & Retention landscape. Your expertise will help us deliver technical solutions at large scales, on time, and with high customer impact.
Responsibilities- Collaborate with our Product Development team to plan and prioritize projects, identifying dependencies and resource requirements.
- Maintain our RAID log, proactively identifying critical risks and dependencies, and creating contingency plans.
- Plan and execute major product delivery milestones, ensuring timely and successful project completion.
- Communicate effectively with management on plans, status, and critical issues, escalating urgent matters as needed.
- Partner with cross-functional teams to track critical milestones and dependent work streams, driving project success.
- Coordinate scrum ceremonies and Agile processes, ensuring seamless project execution.
- Document project processes and help standardize improvements, promoting transparency and accountability.
- 7+ years of experience in managing infrastructure, operations, or engineering-driven projects.
- A solid understanding of SDLC and a consistent record of achieving objectives.
- Solid experience working with distributed teams, with a proven track record of delivering technical solutions at large scales.
- Familiarity with cross-functional projects and interacting with multiple stakeholders to ensure timely delivery.
- Impeccable communication skills, written and verbal, with a strong ability to build relationships with business partners and stakeholders.
- Proven critical thinking and problem-solving abilities, with a strong sense of ownership and accountability for program success.
- Comprehensive health plans, including medical, dental, and vision insurance for full-time employees.
- Unlimited PTO, competitive salary packages, and a range of benefits to support your well-being.
- Opportunities for professional growth and development, with a focus on diversity, equity, and inclusion.
We're an equal opportunity employer, committed to recruiting and retaining a diverse and inclusive workforce. If you're passionate about making a difference in the lives of millions, join our team and help us shape the future of online legal services.
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