Automation Engineer

2 weeks ago


Raleigh, North Carolina, United States CISCO Systems Full time
About the Role

Cisco Systems is seeking a highly skilled Automation Engineer to join our Collaboration Technology Group. As a key member of our team, you will be responsible for designing, implementing, and optimizing Splunk solutions for enterprise Collaboration environments and technologies.

Key Responsibilities
  • Design and implement Splunk solutions to enhance NOC efficiency
  • Work with Event Management to reduce alert noise and increase accuracy for Incident Management
  • Advising the Platform architecture team on requirements to monitor the capacity and performance of Splunk servers
  • Developing automation outside Splunk as time allows
  • Handling data ingestion and data normalization
  • Using GenAI, Splunk MLTK, and Splunk ITSI applications
  • Applying knowledge of UC-dependent technology such as Routing and Switching, Data Center, and Security
Requirements
  • 3+ years of Splunk Administration or Engineering experience, including expertise in Splunk Search Processing Language (SPL) for complex queries
  • Strong understanding of Collaboration technologies, associated applications, and foundational elements, and an understanding of how they function on the network
  • Experience in crafting complex queries and developing reports and dashboards
  • Experience in scripting (Python, Bash) for automation within Splunk
  • Experience with log ingestion from multiple sources
Preferred Requirements
  • Understanding of Ansible runners including AWX, and Tower
  • Understanding of Splunk architecture and components (indexers, search heads, forwarders)
  • Familiarity with DevOps tools and CI/CD pipelines
  • Experience handling large-scale Splunk deployments
  • Experience with SIEM solutions and incident handling
  • Splunk Developer, Splunk Core Power User Certification, or Splunk Administrator or equivalent certification
  • Expert level of understanding of Splunk ML capabilities. Understanding of generative AI capabilities and usage
About Cisco

Cisco Systems is a global leader in networking and technology, committed to transforming the way people connect and collaborate. Our mission is to create seamless, secure, and intelligent collaboration experiences for businesses worldwide.

We are a complementary team of engineers, developers, and technologists, passionate about solving complex problems, driving digital transformation, and delivering high-impact solutions that empower teams to work smarter, faster, and more efficiently.

Join us in shaping the future of collaboration technology and be part of a team that is changing the world.


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