Customer Service Representative
7 days ago
We are seeking a skilled Customer Service Representative to join our team at Trinity Health. As a key member of our front desk operations, you will be responsible for providing exceptional patient care and ensuring efficient clerical processes.
About the Role
This role is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have a passion for delivering outstanding customer service. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.
Main Responsibilities
- Greet patients warmly and assist them as they enter the physician practice
- Answer office phones professionally and schedule appointments or address inquiries
- Check in patients efficiently, collect demographic information, and verify insurance details
Requirements
- High school diploma or equivalent required; associate's degree preferred
- At least one year of work experience, preferably in administration, business, or healthcare
- Excellent communication and interpersonal skills
Benefits
We offer competitive wages and a range of benefits, including medical, dental, and vision coverage, 403(b) plan, employee assistance program, and tuition reimbursement. We also provide opportunities for professional growth and development.
Location
We have various locations available, including Berwyn, Burr Ridge, Maywood, Oakbrook Terrace, Elmhurst/Oak Park, and Maywood/Elmwood Park/Melrose Park. Traveling between clinics may be required for some positions.
Estimate Salary: $40,000 - $55,000 per year, depending on location and experience.
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