Service Experience Representative

2 weeks ago


Maywood, Illinois, United States Avw Equipment CO Full time
Key Responsibilities:
  • Assist customers and service technicians with troubleshooting, quoting, ordering, and providing parts
  • Provide professional and friendly customer service to all customers, suppliers, delivery drivers, and other stakeholders
  • Handle customer complaints tactfully, promptly, and with genuine concern
  • Answer phone calls, provide price quotes, and other information as required
  • Notify customers when special-ordered parts have been received
  • Create and track all activity through JobBoss software
  • Follow up on back-ordered parts and verify will-call and back-order files weekly
Requirements:
  • Minimum 1 year of sales experience
  • Outgoing with strong networking skills
  • Strong work ethic, punctuality, and exceptional attention to detail
  • Providing outstanding customer service and maintaining effective working relationships
Estimated Salary:

$45,000 - $60,000 per year, depending on experience

About Us:

Avw Equipment CO is a family-owned company with over 50 years of experience manufacturing car washing equipment. We pride ourselves on building long-term, mutually beneficial business relationships with our customers.

Why Work With Us:

We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package.



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