Service Experience Representative
2 weeks ago
- Assist customers and service technicians with troubleshooting, quoting, ordering, and providing parts
- Provide professional and friendly customer service to all customers, suppliers, delivery drivers, and other stakeholders
- Handle customer complaints tactfully, promptly, and with genuine concern
- Answer phone calls, provide price quotes, and other information as required
- Notify customers when special-ordered parts have been received
- Create and track all activity through JobBoss software
- Follow up on back-ordered parts and verify will-call and back-order files weekly
- Minimum 1 year of sales experience
- Outgoing with strong networking skills
- Strong work ethic, punctuality, and exceptional attention to detail
- Providing outstanding customer service and maintaining effective working relationships
$45,000 - $60,000 per year, depending on experience
About Us:Avw Equipment CO is a family-owned company with over 50 years of experience manufacturing car washing equipment. We pride ourselves on building long-term, mutually beneficial business relationships with our customers.
Why Work With Us:We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package.
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