Customer Service Associate

2 weeks ago


Rolling Meadows, Illinois, United States TEKsystems Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at TEKsystems. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Assist internal and external customers with order entry, tracking, and customer support
  • Collaborate with customers to resolve issues and provide a world-class customer experience
  • Meet or exceed performance metrics, including call volume and customer satisfaction
Requirements:
  • 2+ years of call center experience or high-volume customer service
  • Order entry and release for National Account orders
  • Microsoft Outlook and Microsoft Teams proficiency
About TEKsystems:

We are a team of 80,000 strong, working with over 6,000 clients across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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