Oncology Nursing Supervisor

1 week ago

Janesville Wisconsin, United States Mercyhealth Full time

Overview:
The Oncology Nursing Supervisor will hold operational responsibility for a designated nursing unit during assigned shifts. This role includes providing direct nursing care approximately eighty percent of the time.

The Nursing Supervisor is tasked with planning, organizing, and directing nursing services in alignment with Mercyhealth's Mission, Vision, Values, and Philosophy.

Maintaining clinical proficiency in their area of oversight is essential, as is the expectation to deliver direct patient care based on the needs of the unit.

The Nursing Supervisor ensures that the overall patient experience is exceptional, focusing on both the Quality of Care and patient perceptions as defined by system performance metrics.

This position will also involve participating in the recruitment, selection, orientation, training, coaching, and mentoring of nursing staff. Additionally, the Supervisor will contribute to performance evaluations and assist management with necessary corrective actions.

Responsibilities:
Key Duties and Responsibilities

Demonstrates strong problem-solving skills in complex scenarios.

Ability to operate within budgetary constraints and productivity targets to achieve organizational goals.

Engages in and supports initiatives for staff selection, evaluation, orientation of new hires, ongoing education and development, competency assessments, and appropriate scheduling based on patient needs.

Collaborates with the Manager/Clinical Leader to ensure that staff knowledge, skills, and behaviors align with unit objectives.

Exhibits outstanding relationship-building capabilities.

Possesses strong skills in fostering physician relationships.

Patient-centered with a firm commitment to delivering high-quality care, safety, and customer service.

Accountable for achieving patient satisfaction targets (PressGaney and HCAHPS) through action plans for their areas of responsibility.

Supports process enhancements in operations, quality, and organizational change as identified for their areas.

Knowledgeable about accreditation and certification standards relevant to their responsibilities.

Capable of effective and persuasive communication with individuals and groups, demonstrating compassion, creativity, and consistent visibility.

Participates in hospital and departmental committees.

Proven ability to develop and mentor staff and colleagues.

Leads by example, consistently exhibiting professional behavior. Demonstrates personal and professional accountability and expects the same from others.

Displays a passion for nursing.

Acts as a role model and coach for Service Excellence Standards and service recovery.

Culture of Excellence Behavior Expectations

To succeed in this role, an individual should exemplify the following behavior expectations:


Quality: Adheres to policies and procedures; adapts to and manages changes in the environment; demonstrates accuracy and thoroughness with attention to detail; seeks opportunities to enhance quality; applies feedback to improve performance; manages time effectively to meet organizational objectives.


Service: Responds promptly to service requests; follows established service protocols; meets commitments; maintains confidentiality and security; respects cultural differences; communicates effectively with partners; considers system-wide processes.


Partnering: Shows commitment to Mercyhealth's Mission and Culture of Excellence through actions; demonstrates openness to others' perspectives; actively participates in daily work; welcomes feedback; generates suggestions for improvement; embraces teamwork and supports positive change while valuing individuals.


Cost: Utilizes organizational resources wisely; understands fiscal responsibility; operates within budget; develops and implements cost-saving strategies; contributes to revenue generation.

Education and Experience

  • Graduate of an accredited nursing program.
  • BSN or agreement for enrollment in an accredited BSN Completion Program upon hire. An ADN may be acceptable for specific locations.
  • May require specific years of relevant experience as per departmental guidelines. OCN Certification in specialty is preferred. A minimum of 3 to 4 years of Oncology nursing experience is required.
Certification and Licensure

Licensed as an RN in the relevant state.

Current CPR or BLS certification required within 90 days (additional certifications may be required based on unit needs: ACLS, PALS, NALS).

Skills and Abilities

Exceptional interpersonal and communication skills, along with conflict resolution capabilities.

Genuine concern for patient welfare.

Strong verbal communication skills.

Adept listener with the ability to interpret patient concerns.

Computer Skills: Intermediate computer proficiency is required. Language Skills: Ability to read and interpret safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.

Mathematical Skills: Ability to perform basic arithmetic operations in various units of measure, using whole numbers, fractions, and decimals.

Reasoning Ability: Ability to apply common sense to carry out instructions in written, oral, or diagram form. Ability to address problems involving several concrete variables in standardized situations.

Special Physical Demands:

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is frequently required to stand; walk; reach with hands. Specific vision abilities required by this job include close vision and ability to adjust focus.

Level of Supervision:

Performs job duties with general supervision.

Supervises:

Regularly supervises and manages others in the performance of their positions.

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