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Strategic Account Manager

2 months ago

California, United States Wipro Full time
About the Role

We are seeking a highly skilled and experienced Strategic Account Manager to join our team at Wipro. As a key member of our Business Process Services (BPS) unit, you will be responsible for driving the growth of our strategic accounts and building strong relationships with our clients.

Key Responsibilities
  • Account Growth: Develop and execute business development strategies to drive growth from existing and new clients.
  • Client Relationships: Build and maintain strong relationships with clients, understanding their business needs and delivering value through Wipro's services.
  • Business Development: Identify and pursue new business opportunities, working closely with cross-functional teams to develop winning business propositions.
  • Marketing and Sales: Develop and execute marketing strategies to promote Wipro's BPS services, including creating marketing collateral and domain content.
  • Team Collaboration: Work closely with internal teams, including Solution Design, Business Finance, HR, Risk & Compliance, Transition, Transformation, Quality, and Delivery, to deliver high-quality services to clients.
Requirements
  • Experience: 20 years of relevant cross-industry experience in BPO/Trust & Safety, with a strong track record of driving growth and building client relationships.
  • Skills: Strong understanding of delivery strategies, including global delivery locations, retained vs outsourced potential, benchmarks, tools, and technology platforms. Excellent communication and interpersonal skills, with the ability to navigate complex organizational structures.
  • Education: Bachelor's degree in a relevant field, such as Business Administration, Marketing, or Communications.
About Wipro

Wipro is a leading Information Technology, Consulting, and Business Process Services company, delivering solutions to enable its clients to do business better. With over 220,000 employees and clients across 54 countries, Wipro is committed to sustainability, diversity, and inclusion, and is recognized globally for its comprehensive portfolio of services.