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Restaurant Dining Room Manager

2 months ago

Columbus, Ohio, United States Columbus Region Full time

Job Summary:

The Columbus Region is seeking a highly skilled and experienced Dining Room Manager to lead our team of hospitality professionals. As a key member of our management team, you will be responsible for ensuring exceptional service standards, managing staff, and driving business growth.

Key Responsibilities:

  • Lead by example and demonstrate a passion for delivering exceptional customer service
  • Manage and develop a high-performing team of servers, bartenders, and hosts/hostesses
  • Implement and maintain high standards of service quality, cleanliness, and safety
  • Monitor and control labor costs, inventory, and cash handling
  • Develop and implement strategies to drive sales growth and increase customer satisfaction
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation
  • Manage and resolve customer complaints in a professional and courteous manner
  • Stay up-to-date with industry trends, best practices, and regulatory requirements

Requirements:

  • 3+ years of experience in a similar role, preferably in the hospitality industry
  • Proven track record of delivering exceptional customer service and driving business growth
  • Strong leadership and team management skills
  • Excellent communication, problem-solving, and conflict resolution skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; degree in hospitality or a related field preferred

Benefits:

  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including health insurance and 401(k)
  • Quarterly bonus plan and profit-sharing opportunities