Quality Assurance and Control Manager
4 weeks ago
The Quality Assurance and Control Manager is a key leadership role that inspires and leads with passion, clarity, and a focus on building from knowledge to help teams achieve predictable outcomes. This position integrates our quality framework into all aspects of our Get Work, Do Work, and Taking Care of People strategies.
This role requires a deep understanding of our quality approach and its implementation across the project lifecycle. The successful candidate will be responsible for providing leadership within the business unit, speaking out, effecting change, being accountable, and driving our quality programs forward.
The Quality Assurance and Control Manager will lead by example, roll up their sleeves, and help inspire and motivate people and teams to engage in conversation, document expectations, and verify results. They will advocate for quality engagement earlier in the process, seek out and solicit participation from those most qualified and best suited to advance DPR quality initiatives.
This role involves working onsite with project teams, in person and/or virtually with preconstruction services, engaging with operations, MEP, SPW, prefab groups, and the national quality leadership team. Understanding contract documents is essential, including but not limited to basis of design, drawings, specifications, trade standards, codes, etc.
Key Responsibilities
- Collaborate with the national quality team.
- Communicate and distribute relevant materials within the business unit work groups.
- Request for Proposal (RFP) participation as necessary and appropriate.
- Work with preconstruction teams and project planners before mobilization.
- Engage with project teams:
- Help the team define client, design consultant, and end-user expectations.
- Alignment of Contract Documents with those expectations.
- Assist in developing Distinguishing Features (DF's) and processes to track and execute them across the project life cycle.
- Support teams to define and track all mock-up and first-of-kind requirements and strategies (visual, performance, and beneficial to stakeholders).
- Help teams define acceptance criteria for the work, support the process for inspecting work, and support tracking and measuring quality issues in the field.
- Facilitate trade partner engagement into our processes, including how to procure the right quality approach from the market.
- Identify and leverage data across projects.
- Support the lessons learned by facilitating five why's and cause mapping processes and appropriately share within the Business Unit and project teams.
- Foster an environment of accountability.
About DPR Construction
DPR Construction is a nationally recognized company with a strong company culture based on a well-defined purpose: We Exist to Build Great Things. Our four core values are integrity, enjoyment, uniqueness, and ever forward. We are a flat, title-less organization that empairs people at all levels to make decisions. We ranked on FORTUNE's 100 Best Companies to Work For list for five consecutive years. For more information, visit
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