Customer Service Associate
6 days ago
At Sam's Club, we're seeking a highly skilled and dedicated individual to fill the position of Customer Service Associate. This role is ideal for someone who thrives in fast-paced environments, excels at multitasking, and prioritizes member satisfaction above all else.
The successful candidate will be responsible for maintaining a positive attitude, providing exceptional customer service, and ensuring a clean and organized workspace. They will also be expected to ensure club pick-up orders are filled, resolve member issues, and promote our products and services.
In this dynamic role, you'll have the opportunity to work collaboratively with colleagues, contribute to a positive store environment, and make a real impact on our members' experiences.
Key Responsibilities:
- Maintain a positive attitude and provide exceptional customer service
- Ensure club pick-up orders are filled and resolved
- Resolve member issues and concerns
- Promote company products and services
- Maintain a clean and organized workspace
Requirements:
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and analytical skills
- High school diploma or equivalent required; some college education preferred
Compensation:
We offer a competitive hourly rate of $16.00 to $23.00, based on location and experience. In addition to your base salary, you may be eligible for premiums ranging from $0.35 to $3.00 per hour, depending on schedule, facility, season, or specific work performed.
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