Payments Network Maintenance Specialist
1 week ago
We're looking for a dedicated Payments Network Maintenance Specialist to join our team in Portsmouth, NH/Hybrid or Remote in the U.S. EST or CST Time Zones.
This role involves monitoring the Paymode Payments network to ensure accounts are set up for successful receipt of payment and remittance data. The ideal candidate will have 2+ years of professional experience managing a SaaS solution and possess strong analytical, research, and problem-solving skills.
Key Responsibilities- Develop and execute workflows, policies, practices, and procedures that properly manage the maintenance needs of the payments network.
- Run ad hoc queries to monitor data sets and take prescribed actions to resolve discrepancies.
- Communicate with financial institutions to verify account information.
- 2+ years of professional experience managing a SaaS solution.
- Professional experience with MS Office suite and Excel (any SQL, PowerQuery, or PowerBI experience is preferred but Not Required).
- Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation.
- Possessing strong analytical, research, and problem-solving skills.
- Strong written and verbal communication skills.
- Experience delivering exceptional customer service.
Estimated Salary: $80,000 per year
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