Market Research Analyst Intern

2 weeks ago


Buffalo, New York, United States AEG Full time
Job Title: Market Research Analyst Intern

We are seeking a highly motivated and detail-oriented Market Research Analyst Intern to join our team at the Buffalo Sabres. As a key member of our Marketing Department, you will play a critical role in growing and sustaining our fanbase through research, data analysis, and fan interactions.

Key Responsibilities:
  • Customer-First Focus: Maintain and optimize the fan feedback loop with the Sabres fanbase and Buffalo fans at large through in-house research, and serve as an internal champion for the "voice of the fan".
  • Data-Driven Decision Making: Utilize observed/evidence-based customer information to report findings through internal reports and dashboards in service of marketing initiatives
  • Outreach: Be present at touchpoints with Sabres fans in attendance and in the community to learn tendencies and keep an ear to the ground in different fan situations
Requirements:
  • Ability to gather, validate and synthesize data from multiple sources in an organized manner and identify customer trends
  • Familiarity or relevant experience with business research (e.g. surveying, focus groups, secondary reports/studies)
  • Experience with data manipulation/statistics and visualization (e.g. Microsoft Excel and PowerPoint, Tableau, or similar business tools)
  • Comfortable with public speaking and delivering presentations in a business/professional setting
  • Willingness and comfortability engaging with the general public and customers/fans
  • Ability to think critically, ask questions and challenge assumptions
  • Customer-first mentality (customer service approach)
  • Ability to handle multiple tasks simultaneously and effectively manage time
  • Business communication skills (oral and written)
  • Attention to detail and accuracy
  • A collaborative team player
  • Creative thinker; can-do attitude, willing to roll up their sleeves
  • Possess a high level of confidentiality
  • Passion for professional sports, especially hockey
What We Offer:

This internship pays $15.50 per hour. Hockey Western New York, LLC is an equal opportunity employer.



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