Multilingual Customer Care Agent
7 days ago
We are seeking a highly skilled Bilingual Customer Service Representative to join our team at PennyMac Financial Services, Inc.
Key Responsibilities:
- Provide exceptional customer service to clients in both English and Spanish
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with internal teams to ensure seamless customer experience
- Meet or exceed performance metrics and quality standards
Requirements:
- High School Diploma or equivalent required
- 0 years of experience in customer service or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary range: $36,000 - $45,000
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
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