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Junior Customer Service Associate
2 months ago
At OMI Inc., we take pride in fostering a supportive workplace culture where employees receive constructive feedback, motivation, and opportunities for both personal and professional advancement. Our Entry-Level Customer Service Associates collaborate as a team to deliver outstanding service to our clients and customers.
Are You:
- Enthusiastic about business development?
- Relentless in achieving your objectives?
- Committed to continuous learning and improvement?
- Able to connect with diverse individuals?
- Seeking opportunities for advancement?
- Ready to engage actively and take initiative?
Your Responsibilities Include:
- Efficiently managing customer concerns and ensuring timely resolutions.
- Recognizing, empathizing, and addressing customer inquiries while maintaining professional rapport.
- Providing information on products and services to resolve issues and assist customers in person.
- Employing sales strategies to enhance customer satisfaction, promote additional services, and surpass sales targets.
- Demonstrating flexibility, initiative, sound judgment, critical thinking, and discretion.
- Maintaining cleanliness and organization in office and meeting spaces.
- Exhibiting a positive demeanor and enthusiastic tone while assisting customers.
What We Seek:
- A candidate with experience in hospitality, restaurant, or service sectors.
- A person eager to shape their own success.
- An individual who is cheerful and excited about exploring new opportunities.
- A creative thinker who can approach challenges innovatively.
- A team player who fosters comfort and builds meaningful connections.
- A self-starter who excels both in collaborative and independent settings.
This position requires in-office presence and is available for immediate start.
Operating Hours: 10:00 AM - 6:00 PM
#LI-Onsite
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