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Junior Customer Service Associate

2 months ago


Garden City, Michigan, United States OMI Inc. Full time
Position Overview

At OMI Inc., we take pride in fostering a supportive workplace culture where employees receive constructive feedback, motivation, and opportunities for both personal and professional advancement. Our Entry-Level Customer Service Associates collaborate as a team to deliver outstanding service to our clients and customers.

Are You:

  • Enthusiastic about business development?
  • Relentless in achieving your objectives?
  • Committed to continuous learning and improvement?
  • Able to connect with diverse individuals?
  • Seeking opportunities for advancement?
  • Ready to engage actively and take initiative?

Your Responsibilities Include:

  • Efficiently managing customer concerns and ensuring timely resolutions.
  • Recognizing, empathizing, and addressing customer inquiries while maintaining professional rapport.
  • Providing information on products and services to resolve issues and assist customers in person.
  • Employing sales strategies to enhance customer satisfaction, promote additional services, and surpass sales targets.
  • Demonstrating flexibility, initiative, sound judgment, critical thinking, and discretion.
  • Maintaining cleanliness and organization in office and meeting spaces.
  • Exhibiting a positive demeanor and enthusiastic tone while assisting customers.

What We Seek:

  • A candidate with experience in hospitality, restaurant, or service sectors.
  • A person eager to shape their own success.
  • An individual who is cheerful and excited about exploring new opportunities.
  • A creative thinker who can approach challenges innovatively.
  • A team player who fosters comfort and builds meaningful connections.
  • A self-starter who excels both in collaborative and independent settings.

This position requires in-office presence and is available for immediate start.

Operating Hours: 10:00 AM - 6:00 PM

#LI-Onsite

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