Customer Service Representative
4 days ago
We are seeking a highly organized and detail-oriented Receptionist to join our team at our Garden City office. As the first point of contact for visitors, you will be responsible for greeting clients and hearing officers in a polite and well-spoken manner.
Key Responsibilities:
- Greet clients and hearing officers in a professional and courteous manner
- Answer phones and respond to inquiries
- Confirm hearings and conferences with clients and hearing officers
- Assist with administrative tasks such as scheduling, scanning, data entry, and mailings
- May be required to cover for the Receptionist in our Manhattan conference center on an occasional basis
Requirements:
- Strong communication skills with clear diction and a pleasant speaking voice
- Superior organizational, documentation, and customer service skills
- Outgoing and works well in a team environment
- Dependable, able to follow through, and punctual
- Ability to work in a fast-paced environment without being flustered, able to multi-task
- Computer proficient with knowledge of basic MS-Office programs including Word and Excel
- Strong client relationships skills with effective interaction; friendly and helpful
- Professional in dress, appearance, and mannerisms
Education:
- Bachelor's degree or Associate degree
Compensation and Benefits:
- Salary plus overtime pay (when overtime is needed)
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