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Customer Service Representative

1 month ago

Garden City, Michigan, United States Clarity Recruiting Full time
Receptionist/Client Relations Position

We are seeking a highly organized and detail-oriented Receptionist to join our team at our Garden City office. As the first point of contact for visitors, you will be responsible for greeting clients and hearing officers in a polite and well-spoken manner.

Key Responsibilities:

  • Greet clients and hearing officers in a professional and courteous manner
  • Answer phones and respond to inquiries
  • Confirm hearings and conferences with clients and hearing officers
  • Assist with administrative tasks such as scheduling, scanning, data entry, and mailings
  • May be required to cover for the Receptionist in our Manhattan conference center on an occasional basis

Requirements:

  • Strong communication skills with clear diction and a pleasant speaking voice
  • Superior organizational, documentation, and customer service skills
  • Outgoing and works well in a team environment
  • Dependable, able to follow through, and punctual
  • Ability to work in a fast-paced environment without being flustered, able to multi-task
  • Computer proficient with knowledge of basic MS-Office programs including Word and Excel
  • Strong client relationships skills with effective interaction; friendly and helpful
  • Professional in dress, appearance, and mannerisms

Education:

  • Bachelor's degree or Associate degree

Compensation and Benefits:

  • Salary plus overtime pay (when overtime is needed)