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Host and Guest Experience Specialist

2 months ago


Germantown, Maryland, United States Red Robin International Full time
Red Robin International is seeking a talented individual to join our Front of House team as a Host. As a Host, you will be responsible for providing a warm and welcoming experience for our guests. Your primary role will be to greet and seat guests, take reservations, and manage the waitlist. You will also be responsible for maintaining a clean and organized dining area, ensuring that our guests have a positive experience from the moment they walk in the door. If you have a passion for delivering exceptional customer service and are looking for a dynamic and fast-paced work environment, we encourage you to apply. As a member of our team, you will have the opportunity to grow and develop your skills, with opportunities for advancement and professional growth. We offer a competitive compensation package, including flexible scheduling, 50% discount on Red Robin food, and referral bonuses. Additionally, you will have access to our Employee Stock Purchase Program, health insurance, and 401k retirement plan. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Greet and seat guests in a timely and efficient manner
* Take reservations and manage the waitlist
* Maintain a clean and organized dining area
* Provide exceptional customer service and ensure a positive guest experience

**What We Offer:**

* Competitive compensation package
* Flexible scheduling
* 50% discount on Red Robin food
* Referral bonuses
* Employee Stock Purchase Program
* Health insurance
* 401k retirement plan

**About Us:**

Red Robin International is a high-volume, full-service restaurant concept that is known for its laid-back atmosphere and uniquely quirky vibe. We are driven by serving up connection, fun, and generosity that's as bottomless as our world-famous steak fries. We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.

**Equal Opportunity Employer:**

Red Robin International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.