Store Operations Manager
3 weeks ago
The Assistant Store Manager plays a pivotal role in ensuring the overall success of our store. Reporting directly to the Store Manager, this individual is responsible for supervising store employees, managing merchandise presentation, and overseeing daily operations. The ideal candidate will possess excellent leadership skills, a customer-centric focus, and the ability to work effectively in a fast-paced environment.
Main Responsibilities:
- Provide exceptional customer service by greeting and assisting customers, operating cash registers, and scanning items for purchase.
- Assist the Store Manager in scheduling employees, providing adequate training, conducting safety meetings, and enforcing company policies and procedures.
- Follow established work processes to manage merchandise, including receiving, unpacking, stocking, restocking, and rotating products on shelves and building displays.
- Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Implement and maintain planograms, ensuring merchandise is presented according to established practices and Store Manager guidance.
- Ensure financial integrity by adhering to strict cashier accountability, key control, and cash control procedures; authorize and sign refunds and overrides, count register tills, and deposit money in the bank.
- Assume management responsibilities in the Store Manager's absence.
Requirements:
- Excellent interpersonal, written, and oral communication skills.
- Able to solve problems and handle diverse situations effectively.
- Good organizational skills with attention to detail.
- Ability to read and interpret documents such as diagrams, safety rules, operating instructions, and procedure manuals.
- Proficiency in mathematical calculations like addition, subtraction, multiplication, division, and percentages.
- Experience with cash register operations and report generation.
- Familiarity with cash, facility, and safety control policies and practices.
- Knowledge of cash handling procedures, including cashier accountability and deposit control.
- Ability to drive own vehicle to the bank for deposit purposes.
Compensation and Benefits:
$42,000 - $62,000 per year
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