Airport Customer Service Representative

2 weeks ago


Billings, Montana, United States Unifi Aviation LLC Full time
Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as an Airport Cross Utilized Agent. As a key member of our operations team, you will be responsible for providing exceptional customer service to passengers, handling baggage issues, and ensuring seamless airport operations.

Key Responsibilities:
  • Assist passengers with baggage pick-up and resolve issues with delayed, lost, or damaged items.
  • Utilize computer software to track and catalog luggage.
  • Handle customer interactions with class in an efficient, effective, and professional manner.

Requirements and Qualifications:
  • Must be a local resident.
  • High School diploma or GED.
  • Valid In-State Driver's License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.

Benefits: We offer competitive compensation, including a full benefit plan and opportunities for career advancement.

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